Home > contact and service > Impressum

Imprint


Verantwortlich für den Inhalt gemäß Artikel 5 des TMG Gesetzes (Gesetz über den elektronischen Geschäftsverkehr)

CRB Analyse Service GmbH, Bahnhofstrasse 14, 37181 Hardegsen
 

Phone
0049 (0)5505 // 940980
Fax
0049 (0)5505 // 94098260
E-Mail
Internet
http://www.crb-gmbh.de
   

General manager
 
Ralf Klaus Blecher
Phone
05505 // 940980
E-Mail
Place of business
Hardegsen
Corporate form
GmbH
court  having jurisdiction
Amtsgericht Göttingen HRB 130263

General terms and conditions

1. Scope

The following T&Cs apply to all orders placed via our online shop.

2. Contractual partner, formation of contract

The purchase contract is concluded with CRB Analyse Service GmbH.

The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. Contract language, saving of the contract text
The language available for concluding the contract is English. 

We save the text of the contract and forward the order data and our T&Cs to you by e-mail. The text of the contract cannot be accessed via the internet for security reasons.

4. Delivery conditions

We deliver free of charge.

We only dispatch goods en route; pick up by the customer is not possible. 

We do not deliver to packing stations.

5. Payment

The following payment methods are basically available in our online shop:

Advance payment
If you select advance payment we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.

Credit Card
With the submission of the order, you are sending us your credit card details at the same time.
After your identification as the legal cardholder, directly after the order, we will ask your credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the credit card company and charged to your card.

PayPal Express 
During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction. 

Giropay
After placement of the order, you will be forwarded to the website of your bank. In order to pay the invoice amount via Giropay, you must have an online banking account with PIN/TAN process for participating in Giropay, identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction is automatically carried out and your account is debited.

Paydirekt
After submitting your order, you will be forwarded to the online Paydirekt website. In order to pay the invoice amount via Paydirekt, you must have an online banking account that is activated for participation in Paydirekt, be registered there or register yourself first,  identify yourself with your access data and confirm the payment instructions to us.
Directly after the order, we request Paydirekt to initiate the payment transaction. The payment transaction is carried out automatically by Paydirekt. You will receive additional information during the ordering process. 

6. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this contract.
For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.

7. Online dispute resolution
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/
In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European Consumer Centre in this regard. The respective contact details of the individual ECCs can be found at https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/.


The Terms and Conditions have been prepared with the Trusted Shop's Legal Text Generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

Data privacy statements

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

 You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: www.networkadvertising.org/managing/opt_out.asp

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

Remarketing

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the website of CRB GmbH. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Google Tag Manager

This website uses Google Tag Manager for administering website tags on a respective web surface. The tool Google Tag Manager itself is a cookie free domain not collecting personal data itself. The tool provides for initiating tags that may eventually collect personal data. Google Tag Manager does not access your personal data. In the event of deactivation on cookie or domain level, such deactivation is in place for any tracking tags deployed via Google Tag Manager.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Microsoft 

This advertiser uses Bing Ads to promote their business online. To more effectively market their product or service, this advertiser uses a small text file known as a cookie to record the completion of your transaction. Bing Ads wants to assure you that any information that is gathered will remain anonymous and cannot be used to identify you.

Browsers, such as Internet Explorer and Mozilla Firefox, let you delete cookies and choose what types of cookies you want to allow on your computer. Please check Help for your browser to learn how to delete cookies or change the privacy level on your computer.

Order inquiry & contact

  • Phone: +49 (0)5505 // 940 98-0
  • fax: +49 (0)5505 // 940 98-260

News

Jun 28, 2018

Untersuchung von Dachpappe und Dachpappenabfällen auf Asbest / KMF

Entsorgungs- und Aufbereitungsunternehmen fordern die Untersuchung von Dachpappenabfällen auf Asbest und Künstliche Mineralfasern (KMF). 
Die SBB fordert das nicht in jedem Fall geeignete 'BIA-Verfahren 7487' als Untersuchungsart. ... read more

Jun 22, 2018

Asbest: Die stille Gefahr – Charakter berichtet über CRB

Die Gefahren von Asbest werden auch heutzutage noch unterschätzt. Das Gesellschaftsmagazin Charakter berichtete in der Schwerpunktausgabe „Inhabergeführte und Familienunternehmen“ über unser Prüflabor und erläuterte die Gefahren des verbotenen Stoffes, der auch heute noch in vielen Baustoffen versteckt ist. ... read more

May 9, 2018

Neuer Kundenshop für Asbest-Analysen ist online

Asbest ist und bleibt eine Gefahr für Heimwerker: Nur eine Analyse verdächtiger Baustoffe und Bausubstanzen liefert Gewissheit. Damit unsere Kunden Ihre Proben noch einfacher auf Asbest untersuchen lassen können, haben wir gemeinsam mit der digital Commerce Agentur Blackbit einen neuen Kundenshop eingerichtet. ... read more